Aged Care Services
Our aged care navigational services support you to understand how to engage with My Aged Care, make informed decisions about your Home Care Package and Care Plans, and guide you through your entire Aged Care journey. Our approach goes beyond meeting basic needs—we provide comprehensive assistance with registration, explaining complex information, and handling paperwork, all while supporting you and your family to have a good experience.
Care Coordination →
Our Service Quality Guarantee
Our service guarantee helps us stay focused on providing good quality services, motivates us to thrive, and provides you with a secure environment to communicate when things are not going according to plan. We promise to:
Be warm and person-led
Respond within 2 business days when you contact us
Provide avenues to make good choices
Go the extra mile when things go wrong