Support Coordination & Specialist Support Coordination
Perth and Melbourne
Our Support Coordination service provides navigational support to National Disability Insurance Scheme (NDIS) participants by providing guidance in navigating the complexities of various government, community and privately funded providers. We assist with connecting with the right services and supporting you to break down barriers to achieve good outcomes.
What is an NDIS Support Coordinator?
Support coordination is a service for participants of the NDIS process focuses on tailoring services based on individual client needs and goals, ensuring that NDIS-funded supports are effectively used to meet those objectives. It is funded primarily by the NDIS.
How We Can Support You
Our team will work closely with you to navigating the NDIS and other government systems. We'll understand your needs and use available funded supports to meet your goals, creating a tailored approach that reflects your strengths. By activating a range of services that align with your goals, we will support you in achieving the quality of life you envision, while providing ongoing assistance with any changes or challenges that may arise.
Our support coordinators will act as your trusted adviser and main point of contact. We’ll guide you through understanding the services available to you, whether they are informal, community-based, or government-funded. We’ll work alongside you to address barriers to accessing supports and reduce the complexity of putting services in place, ensuring everything is implemented smoothly.
Explore & Design
Understand your needs and creating a tailored support approach that reflects your strengths and goals.
Connect
Connect to services that understand your unique situation and adapt to your evolving care needs and goals.
Capacity
Support in building resilience, capacity and confidence, towards self-management.
Monitor
Regularly monitor progress, service gaps and risks to help make improvements and keep you safe.
List of Activities a Support Coordinator Can Support You With
-
Help in understanding your funded package and the services that funding can purchase.
A key point of contact for any questions, or any significant life changes or crisis.
Supporting in discharge planning (if applicable) to ensure supports are in place for continuing your care when you leave hospital.
Providing you with other alternative supports outside of hospital.
Design an individualised and fit-for-purpose Support Plan that is personal to your unique circumstances.
Research service providers and help you choose the right one for you.
-
Ongoing management and coordination of your services.
Support in putting service agreements with service providers.
Understanding what other services you may be eligible for.
Support in managing day-to-day self-management of your supports.
Working with your family and/or carers, and with service providers to put in place services that enhance your quality of life.
Increase your capacity and supporting you in planning for emergencies.
Supporting you with budgeting your funding package so your funding does not run out before it is renewed.
Regularly monitor and review your services, and support in preparing for funding reviews.
Struggling to pay your court fines or infringment notices due to hardship?
Avenues Australia is an approved Work and Development Permit (WDP) sponsor, as recognised by the Department of Justice's Register of Approved Sponsors. You may be able to reduce or clear your fines if you are eligible for a WDP and access some of our eligible services.
Our Service Quality Guarantee
Our service guarantee helps us stay focused on providing good quality services, motivates us to thrive, and provides you with a secure environment to communicate when things are not going according to plan. We promise to:
Be warm and person-led
Respond within 2 business days when you contact us
Provide avenues to make good choices
Go the extra mile when things go wrong