NDIS Plan Management

Our Plan Management service supports NDIS participants to maximise their choices by providing flexibility in selecting their service providers. We take care of the financial administration and bookkeeping of NDIS plans, including processing invoices, making payments, and ensuring all claims are compliant with NDIS guidelines. Our team offers guidance to make informed, value-for-money decisions, so you can focus on achieving your goals with ease and confidence.

What is a NDIS Plan Manager?

A Plan Manager in relation to the National Disability Insurance Scheme (NDIS) helps NDIS participants manage the financial aspects of their NDIS. Their role includes paying providers for the services delivered to NDIS participants who choose to plan manage. They help manage the budget, and ensure the participant has an understanding of how their funds are being used.

How We Can Support You

We understand that for many NDIS Participants, it can be confusing working with multiple providers providing similar navigational services. We support our clients best by providing wrap around navigational services. Receiving Plan Management from Avenues Australia works best when we also provide you with Support Coordination or Psychosocial Recovery Coaching. Providing wrap-around navigational services all in one place also ensures we have a more holistic view of your NDIS Plan, which helps us avoid and resolve various issues quicker. This may include things such as overspending your funding, and making sure all claims are compliant with NDIS guidelines.

Our Plan Management supports you to monitor your spending and can provide advice to support informed, cost-effective, and compliant decisions. You also maintain the flexibility to choose from both registered and non-registered service providers.

Advice

Advice on what supports and services are claimable and not claimable in your NDIS Plan.

Funding

Support to make value for money decisions and we pay for your services on your behalf.

Monitor

Keep track of your funding and spending, and work with your providers to make sure they are claiming from your NDIS Plan correctly.

List of Activities a Plan Manager Can Support You With

    • We will help you understand how your NDIS Plan is funded, including which supports are claimable and not claimable.

    • We will be a regular and reliable point of contact for any questions to have in relation to what your funding can pay for.

    • We will work with your service providers and provide them advice about NDIS Price Guidelines and submitting complaint claims.

    • We will support you to know if you are making a value for money decisions in some cases, so your funding does not run out early.

    • Make sure the invoices and payments are in line with your signed service agreements with service providers.

    • We will receive and pay all your invoices on your behalf.

    • Process your reimbursements back to you, when you make out-of-pocket payments.

    • We will help you keep track of your spending and send regular statements tracking your spending.

    • Notify your providers when your funding is being spent too fast.